Department of Veteran's Affairs

Here are a few of the most commonly asked questions concerning the Veterans Administration:

How can I  get a copy of my military records (discharge, medical, etc.)?

Most military records are stored at the National Personnel Records Center in St. Louis, Missouri.

Visit the National Archives website for more information.

This is also an area where a congressional office can really help. If you are trying to get records from your military service, or that of a family member, feel free to contact my office. I will need your written permission to help with this issue. To make that easier, you can fill out this Authorization Form and deliver it to the San Jose office.

How can I get the medals I was awarded during my service but never received?

Military medals are also an issue handled primarily through the National Personnel Records Center in St. Louis.

In most cases, it is faster to get medals if you work through a congressional office. If you are owed medals from your service, just fill out this Authorization Form and deliver it to the San Jose office. Once Zoe receives this information from you, a member of Zoe's staff will be back in touch with you regarding any other paperwork that might be required to send the request to the proper officials.

How can I get my VA claim or appeal processed faster?

The Veterans Administration currently has many claims pending for various types of benefits. Because of that, many veterans feel that their case might be overlooked or handled improperly.

Zoe is always glad to help in these situations. At her request, the VA will "flag" a particular case and keep her updated throughout the process. However, it is important to know that Zoe cannot act as the "representative" on a person's VA claim. You may still want an attorney or veterans representative to help you with this. Zoe's actions will not affect the work done by the person you select as your representative.

If you would like Zoe's help with a claim or appeal, please fill out this Authorization Form and deliver it to the San Jose office.

For Medical inquiries and questions visit the Palo Alto VA website. 

Visit the Department of Veterans Affairs website for more information.